- A team is the workspace that owns your hubs, media, and API keys. See Tenancy.
- The active team is the team the admin is working in right now. The Dashboard shows that team’s data and changes when you switch teams. See Switch teams.
- A hub is the branded destination your members visit. See Mental model.
Needs you
Needs you lists the open admin alerts for the active team. These are problems the system found that an owner should look at, such as a Stripe product or price that was archived in Stripe, a payment event that arrived for a customer with no email, a paused drip campaign, or a Stripe sync that failed. Each row shows:- The alert as a short sentence, such as “Stripe archived a product you still sell” or “Stripe sync failed”.
- The hub’s name, when the alert belongs to a hub you can still read, then the date it was raised.
- An Open hub button, when the alert belongs to a hub. It opens that hub’s workspace. Alerts that are not tied to a hub have no button.
Your hubs
Your hubs lists every hub in the active team as a table:- Select a row, or the hub’s name, to open the hub’s admin workspace. See Open or manage a hub.
- The eye button at the end of a row opens the member-facing hub in a new tab. Its tooltip says “Open as members see it”. It shows when you point at the row, always on touch screens, and not at all when the admin environment has no hub address configured.
- On a phone the table keeps only the first cell. The access, the Needs you count, and the eye button move under the hub’s name.
Create hub
Select New hub next to Your hubs, or Create hub in the No hubs yet state. On a narrow header New hub collapses to its icon. This opens the same dialog as the Hubs page: one Hub name field, a note that “Your hub starts from the Starter template. You can change everything later.”, Cancel, and Create hub. The slug is made from the name. The Slug field appears only if the slug is invalid or already taken, so you can fix it. See Slug rules. When the hub is created, the admin opens its workspace. If you switch teams while the dialog is open, it closes and its draft is discarded, so a hub is never created in the wrong team.Next steps
- Getting started in the admin: create your account and your first hub.
- Your account and team: your profile, password, team members, and payment accounts.
- Manage API keys in the admin: create the keys your integrations use.